Bright Box introduces Remoto Contactless to ensure a safe pandemic sales cycle for car dealers
Global Connected Car Vendor launches Remoto Contactless — a mobile app with specific tools to ensure a safe pandemic sales experience and help dealers with the reduced demand for new car sales.
Bright Box has been developing software for dealerships and their connectivity for about ten years. To help automotive industry leaders mitigate the detrimental impact of the pandemic on new car sales, Bright Box has mobilised its resources and rethought the user experience in our mobile app, especially for the new pandemic reality.
Remoto Contactless allows dealers to adhere to local pandemic regulations for conducting retail activity while offering customers and staff the highest standards of safety and comfort. The new app provides auto dealers with a virtual tool to enhance the customer experience, thereby encouraging future interactions and accessibility to vehicles.
This novel solution brings a whole range of advantages that are so important for social distancing, including seamless management of the sales cycle from inquiries and leads to completing the purchase on a mobile app, making the whole transaction contactless and ensuring peace of mind.
In addition, Remoto Contactless facilitates the contactless test drive cycle by allowing the dealership to provide remote test drives of allocated cars parked at dedicated areas or in the showroom. A dealer receives a test drive request through the mobile app or manually for a specific vehicle model. Then, after the online confirmation and validation process, the app gives the driver a unique PIN that unlocks and starts the car and begins the test drive at the appointment time. Both the driver and dealer are notified about the test drive area, vehicle speed, and whether the time limit has been exceeded. The driver is liable for any damage caused to the vehicle or any traffic violations during the organised test drive.
“Our new product is aimed at supporting our customers and their consumers with the right services at the right time. Recently, due to the pandemic, many automotive businesses have closed. The sales rate has fallen and just started to recover. However, dealership customers are still cautious when visiting public spaces. Our new product helps facilitate social distancing, which is important for consumers in these very hard times for businesses.”,” said Ismail Makhlouf, Bright Box VP Global Sales.